Medical Collector

3 weeks ago


Santa Clara, California, United States Berman Skin Institute Full time
About Berman Skin Institute

Berman Skin Institute is a leading dermatology clinic with a mission to provide exceptional patient care and service. Our team of dedicated professionals strives to deliver the best possible experience for our patients.

Job Summary

We are seeking a highly skilled Medical Collector to join our team. The successful candidate will be responsible for managing patient accounts, processing payments, and resolving any billing or collections issues.

Responsibilities
  • Manage patient accounts and process payments in a timely and accurate manner
  • Review and follow up on remittance advice for payment errors, denials, and underpayments
  • Accurately interpret EOBs and collections reports
  • Initiate charge entries and appeals when necessary
  • Follow up on all claims from billing through final resolution
  • Prepare and submit medical claims electronically and by paper to government, private pay, and commercial insurance carriers
  • Identify and resolve any claim delay issues that impact billing and collections
  • Resolve credit balances and account issues
  • Initiate and track appeals as necessary
  • Resolve COB discrepancies
  • Post cash and reconcile daily receipts
  • Confirm patient insurance verification and eligibility
  • Responsible for data entry of daily billing charges from multiple clinics
  • Send electronic billing through clearinghouse
  • Re-bill and appeal claims based on payer rejections and denials received
  • Assist the referral department as needed
  • Review account status on the aging report and contact patients directly to resolve overdue accounts
Requirements
  • Minimum 3-year experience in medical billing and collections
  • Familiarity with PPO, HMO, and Medicare coding guidelines
  • Familiarity with surgical and procedural global periods
  • Familiarity with procedural, technical, and post-op modifiers
  • Working knowledge of billing software (Nextech software experience a plus)
  • Reliable and dedicated work ethic with good attendance
  • Ability to work as an integral part of a team
  • Quick and accurate keyboarding skills
  • Calm professional manner and self-motivation
  • Proficiency in Microsoft Office (primarily Word and Excel)
Benefits

Berman Skin Institute offers a competitive compensation and benefits package to attract, retain, and motivate a high-performance team. We provide a supportive and engaging work environment that values our employees' contributions and well-being.


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