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Insurance Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our clients and helping them achieve their insurance goals.
Responsibilities- Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Team Support: Assist prospects and customers with their insurance needs, working closely with our team to ensure seamless service delivery.
- Administrative Tasks: Maintain accurate records, perform administrative tasks, and contribute to the overall efficiency of our team.
- Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Communication Skills: Excellent communication skills, with the ability to effectively interact with clients, colleagues, and management.
- Attention to Detail: Demonstrate attention to detail, ensuring accuracy and precision in all aspects of the job.
- Bilingual Skills: Bilingual skills, with a preference for Spanish, to effectively communicate with our diverse client base.
- Competitive Compensation: Hourly pay plus commission/bonus, providing a competitive compensation package.
- Flexible Scheduling: Flexible hours, allowing you to balance your work and personal life.
- Opportunities for Growth: Opportunities for growth and advancement within our agency, enabling you to develop your skills and career.