Hotel General Manager

2 weeks ago


Santa Fe, New Mexico, United States Residence Inn - Santa Fe Full time
Job Title: Hotel General Manager

We are seeking a highly skilled and experienced Hotel General Manager to lead our Residence Inn Santa Fe team. As a key member of our management team, you will be responsible for the overall success of the hotel, ensuring exceptional guest satisfaction, financial performance, and sales growth.

Key Responsibilities:
  • Develop and execute business plans to maximize guest satisfaction, profitability, and market share.
  • Lead and represent the hotel in alignment with our core values and mission.
  • Ensure brand strategies and initiatives are executed on property to meet guest expectations.
  • Manage relationships between brand, property ownership, and the management company.
  • Conduct regular property critiques and business reviews to drive improvement.
  • Lead on-property associates through changes, providing leadership and support.
  • Ensure compliance with all brand standards, labor requirements, and company policies.
Requirements:
  • Minimum three years' experience as an Assistant General Manager, Operations Manager, or Department Manager in a full or select service hotel.
  • Ability to read, write, and speak English fluently.
  • Proficiency in computers to include Microsoft Word, Excel, and other hotel operating systems.
  • Proven record of success with Quality Assurance reviews and Guest Satisfaction.
  • Excellent oral and written communication skills.
  • Time management and organizational skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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