Laundry Department Manager

2 days ago


Branson, Missouri, United States Chateau on the Lake Full time
Laundry Manager Job Description

Job Summary:

The Laundry Manager is responsible for leading the Laundry Department at Chateau on the Lake, ensuring that operational standards and procedures are followed by all Associates. This role requires strong leadership and communication skills, as well as the ability to manage the financial performance of the department.

Key Responsibilities:
  • Lead the Laundry Department: Supervise and motivate the Laundry Associates to provide excellent service to guests.
  • Manage Financial Performance: Effectively schedule Associates, submit accurate payroll records, and control expenses for supplies and equipment.
  • Implement Brand Standards: Educate and train Associates on Atrium's Cleanliness Assured standards and ensure they understand employment practices.
  • Support Performance Management: Implement discipline when necessary and maintain accurate records of lost and found items.
  • Practice Hotel Emergency Procedures: Familiarize yourself with fire, life, and safety procedures and report any incidents or accidents.
Requirements:
  • Required Experience: Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.
  • Preferred Experience: 3+ years of experience in hotel Housekeeping/Laundry Management.
  • Required Education: High School Diploma or Equivalent.
  • Required Technology: Basic computer knowledge to include the Microsoft Suite.
  • Physical: Able to lift a minimum of 50lbs occasionally and stand or walk for the duration of the scheduled shift.
Competencies:
  • Courage: Deals with problem direct reports firmly and in a timely manner.
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
  • Managing Diversity: Manages all kinds of classes of people equitably.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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