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Consumer Loan Specialist
2 months ago
\t* Originate new loan business with new and existing customers
\t* Evaluate customer needs to recommend the best consumer loan and voluntary product solutions
\t* Complete loan applications, proposals, and offers for new borrowers and follow up with pending applicants
\t* Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing
\t* Take ownership of customer concerns and work with management to formulate and execute strategies for potential problem loans
\t* Close loans, assemble loan folders, and break down files as well as other miscellaneous tasks
\t* Consistently meet or exceed loan goals
\t* Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio
\t* Apply analytical skills to quickly and efficiently resolve any customer issues
\t* Process insurance claims, follow-ups, and payments daily and maintain insurance log
\t* Provide excellent customer care through daily transactions, customer inquiries, and problem resolution
\t* Answer incoming phone calls; check branch's voicemail
\t* Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures, and compliance
\t*", "Requirements": "
\t* High school diploma or equivalent
\t* Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based)
\t* Professional demeanor, positive attitude, strong communication, and customer relations skills are a must
\t* Ability to work in a high-performing, fast-paced, goal-oriented, team environment
\t* Ability to successfully navigate priorities while paying close attention to details
\t* Basic computer skills and familiarity with Windows & Microsoft Office
\t* Ability to meet our acceptable standards for criminal background history, credit history, and pass a pre-employment drug screen
\t* Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance
\t*", "Benefits": "
\t* Health, Dental, & Vision Insurance
\t* 15 days of Paid Time Off (PTO) to start + 1 additional personal day
\t* 401k + employer match
\t* Company provided Life Insurance & Long Term Disability
\t* Employee Assistance Program - Confidential mental health support
\t* Additional benefits with Republic Finance include:
\t* Employee of the Month Program
\t* Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
\t* Professional offices with a friendly team environment
\t* Monthly incentive bonus pay
\t* Internal promotions
\t* Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age, disability, or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
\t*"}
