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Customer Service Liaison

1 month ago


Ankeny, Iowa, United States U-Haul Full time
U-Haul Offers:

This is an exciting opportunity to join U-Haul as a Customer Service Representative. As part of our team, you will be responsible for ensuring exceptional customer service and experience. You will work closely with customers to provide assistance with U-Haul products and services, including equipment rentals and inspections.



Customer Service Representative Responsibilities:

  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane
  • Drive a forklift


Job Requirements:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


The estimated salary for this position is around $40,000 - $60,000 per year, depending on location and experience.