Customer Service Ambassador

1 month ago


Burlington, Vermont, United States David's Bridal Full time

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

**Key Responsibilities:**

  • Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales goals, promote products, and drive customer engagement.
  • Process transactions accurately, handle customer complaints, and resolve issues in a fair and timely manner.
  • Maintain a thorough knowledge of products, services, and promotions to provide expert advice to customers.
  • Contribute to a positive and inclusive store environment, promoting a culture of diversity, equity, and inclusion.

**Requirements:**

  • High school diploma or equivalent required; prior retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

**Benefits:**

  • Competitive hourly rate and commission structure.
  • Generous employee discount program.
  • Opportunities for professional growth and development.
  • Fun and supportive work environment.

**About Us:**

David's Bridal is a leading retailer of wedding dresses and formal wear, committed to providing exceptional customer service and creating unforgettable experiences for our customers. We value diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve.



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