Assistant General Manager

2 days ago


Boston, Massachusetts, United States Restaurant Associates Full time
Lead the Way in Exceptional Guest Experiences

As an Assistant General Manager at Restaurant Associates, you will take the lead in delivering outstanding guest experiences through exceptional service and attention to detail. Our premium lounge at Boston Logan Airport is the perfect setting for a dynamic and high-end environment.

Key Responsibilities:
  • Cultivate strong relationships with guests, clients, and internal teams.
  • Ensure consistent execution of service standards and procedures.
  • Collaborate with the culinary team to align service delivery with high-quality dining experiences.
  • Manage service staff schedules, training, and development.
  • Oversee guest satisfaction, addressing concerns and continuously improving service.
  • Monitor and maintain financial accuracy related to service operations.
Requirements:
  • Three to five years of experience in hospitality or foodservice management.
  • Strong focus on guest satisfaction and service excellence.
  • Proven leadership and team management skills.
  • A passion for creating memorable guest experiences in a premium environment.

Restaurant Associates is a member of Compass Group USA and is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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