Assistant General Manager

2 days ago


Boston, Massachusetts, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at the Veterans Health Administration. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Promote a culture of excellent customer service and ensure that all staff members are providing high-quality service to our customers.
  • Ensure the safe food quality, restaurant cleanliness, and sanitation, as well as in-stock product availability.
  • Direct the Patriot Caf, Patriot Retail, and/or Patriot Brew in the VA Medical Center, ensuring day-to-day compliance to operational standards.
  • Manage inventory control, labor costs, and budget, as well as develop and implement local promotional programs.
  • Supervise assigned personnel and report to the General Manager.
Requirements
  • Minimum of 2-3 years of direct food/retail management experience.
  • Proven track record of building sales, increasing profits, staff development, and inventory management.
  • Ability to assess business needs and problem-solve, with hands-on leadership and a strong focus on service and hospitality.
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.) and experience with POS Systems.
  • ServSafe certification required or obtained within 90 days of hire date.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package, including access to a range of benefits that are designed to make your federal career very rewarding.



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