Senior Service Engineer
1 week ago
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to Service Manager. Your role and responsibilities:
- Ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers.
- Execute technical support, act as a specialist, and solve problems in your own area of expertise.
- Showcase your expertise by communicating with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.
Qualifications for the role:
- Bachelor's Degree in Electrical Engineering with minimum of 5 years of field engineering experience preferred (OR High School Diploma / GED with a minimum of 10 additional years of related experience)
- Demonstrated ability to build strong interpersonal and customer service skills. Demonstrated ability to work effectively with minimum supervision, with strong business acumen
- Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers
- Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays)
- Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus
- Computer skills including Microsoft Outlook, Excel, and Word
- Knowledge of industrial customer base in geographical area
- Ability and willingness to travel approximately 75% as required
- Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits:
- Retirement plan
- Life insurance
- Disability insurance
- Healthcare plan
- Wellbeing program
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