Mental Health Support Specialist

2 months ago


Santa Cruz, California, United States Telecare Full time
Job Summary

The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. This role is responsible for providing direct and indirect services according to individual service plans and Medicaid standards.

Key Responsibilities
  • Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care.
  • Establishes, maintains, and co-facilitates a therapeutic relationship with members served; acts as a role model by maintaining a hopeful and positive attitude and problem solving and coping with mental illness.
  • Attends and participates in community meetings and groups.
  • Charts and observes client behavior.
  • Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate.
  • Admits and discharges members served as assigned; including completing associated documentation.
  • Collects stool, urine and other specimens, as requested, on assigned clients.
  • Obtains client vital signs and weights, as assigned.
  • Assists members served with hygienic care.
  • Assists at mealtime by distributing meal trays, pouring beverages, and/or feeding members served in need of assistance.
  • Provides client monitoring including, but not limited to, rounds, seclusion and restraint supervision and smoke breaks.
  • Assists in client outings, which may include driving.
  • Practices body substance precautions at all times.
  • Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training.
Requirements
  • High school diploma or equivalent and two years of experience in a psychiatric mental health setting or BA/BS with one year of experience in a mental health setting.
  • Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies.
  • Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge.
  • Must be at least 18 years of age.
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 30 days of employment and maintain current certification throughout employment.
Skills
  • Knowledge of basic psychiatric rehabilitation interventions.
  • Good communication skills.
  • Ability to use problem-solving techniques.
  • Ability to interview members served to determine client needs.
Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping.

The position requires manual dexterity, repetitive and fine motor movements and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).



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