Wireless Support Specialist
1 week ago
DISH, a leading provider of connectivity solutions, has been reimagining the future of communication for over 40 years.
Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.
SalaryThe estimated salary for this role is $17.50 per hour, with opportunities for advancement and growth within the company.
Job DescriptionThis Wireless Customer Service Representative role is part of a team that will be based out of our cutting-edge Bluefield facility and will have the opportunity to experience our latest state-of-the-art wireless technology.
Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs.
Responsibilities- Provide quality customer service and activation support
- Maintain strong knowledge of our wireless products, accessories, and pricing plans
- Identify opportunities to provide feedback and improve customer service
- High School diploma or equivalent
- Awareness of industry trends and developments
- Ability to multitask and effectively problem-solve
We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and sick time, 401(k) investments, and tuition reimbursement.
In addition, employees receive heavily discounted DISH, Sling, and Boost Mobile services, including 330 free channels and $5 monthly Sling Blue and Orange service.
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