Banquet Server
3 days ago
The purpose of this position is to provide exceptional guest experiences and ensure a memorable dining experience for our resort guests. As a Banquet Server, you will be responsible for interacting with guests, serving food and beverages, and maintaining a high level of professionalism in a fast-paced environment.
Key Responsibilities- Review Banquet Event Orders (BEOs) to ensure rooms are set as contracted and confirm A/V equipment needs.
- Prepare rooms for events, adjusting lighting, sound volumes, and temperature as needed.
- Communicate with banquet management staff regarding special needs and ensure events are on time.
- Assist in maintaining high standards of safety and cleanliness in all venue areas.
- Provide excellent customer service, ensuring guest satisfaction and loyalty.
- Deliver food and beverages to guests, replenish utensils, and remove courses as needed.
- Assist with events and food and beverage services, including serving tables, clearing plates, and running food to and from buffet lines.
- Deliver alcoholic and non-alcoholic drinks to guests and properly open and pour wine at the tableside.
- Perform basic cleaning tasks as needed and maintain a clean and organized workspace.
- Greet guests warmly and adhere to grooming and appearance standards.
- Understand and communicate products and services available at the resort.
- Demonstrate a positive attitude and excellent interpersonal skills.
- High school diploma or equivalent preferred.
- 1 year of banquet or serving experience preferred.
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Ability to lift heavy objects of 25-50 lbs.
- Food Handlers Card and OLCC Certification required.
This position may be indoor or outdoor and may involve varying weather conditions. A varying schedule, including evenings, holidays, and extended hours, is expected.
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