Banquet Server

3 days ago


Klamath Falls, Oregon, United States Running Y Properties Full time
Job Overview

The purpose of this position is to provide exceptional guest experiences and ensure a memorable dining experience for our resort guests. As a Banquet Server, you will be responsible for interacting with guests, serving food and beverages, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities
  • Review Banquet Event Orders (BEOs) to ensure rooms are set as contracted and confirm A/V equipment needs.
  • Prepare rooms for events, adjusting lighting, sound volumes, and temperature as needed.
  • Communicate with banquet management staff regarding special needs and ensure events are on time.
  • Assist in maintaining high standards of safety and cleanliness in all venue areas.
  • Provide excellent customer service, ensuring guest satisfaction and loyalty.
  • Deliver food and beverages to guests, replenish utensils, and remove courses as needed.
  • Assist with events and food and beverage services, including serving tables, clearing plates, and running food to and from buffet lines.
  • Deliver alcoholic and non-alcoholic drinks to guests and properly open and pour wine at the tableside.
  • Perform basic cleaning tasks as needed and maintain a clean and organized workspace.
  • Greet guests warmly and adhere to grooming and appearance standards.
  • Understand and communicate products and services available at the resort.
  • Demonstrate a positive attitude and excellent interpersonal skills.
Requirements
  • High school diploma or equivalent preferred.
  • 1 year of banquet or serving experience preferred.
  • Excellent oral communication skills required.
  • Positive interpersonal skills required.
  • Ability to lift heavy objects of 25-50 lbs.
  • Food Handlers Card and OLCC Certification required.
Working Conditions

This position may be indoor or outdoor and may involve varying weather conditions. A varying schedule, including evenings, holidays, and extended hours, is expected.


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