Safety and Customer Service Specialist

2 months ago


Soldotna, Alaska, United States First Student Full time
About the Role

We are seeking a highly skilled and detail-oriented Transportation Operations Coordinator to join our team at First Student. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient transportation of students and passengers.

Key Responsibilities
  • Operational Oversight: Provide guidance and support to drivers to ensure compliance with safety protocols and company policies.
  • Day-to-Day Management: Assist in the management of daily operations, including pre-trip and post-trip inspections of vehicles.
  • Customer Service: Cooperate and communicate with school personnel, students, and parents to ensure a positive and safe experience.
  • Emergency Response: Conduct emergency evacuations from vehicles and assist in the use of emergency exits.
  • Vehicle Maintenance: Assist in the cleaning and maintenance of vehicles, including the loading and unloading of students.
Requirements
  • Communication Skills: Possess good verbal communication skills and attention to detail.
  • Problem-Solving Skills: Demonstrate judgment and problem-solving skills to manage high degrees of stress.
  • Availability: Be available to work early morning shifts.
About First Student

First Student is a leading provider of student transportation services, committed to putting our customers first and delivering dependable transportation solutions. We offer a positive and rewarding work environment, with opportunities for career advancement and professional growth.



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