Housing Operations Manager
2 weeks ago
Assists in planning, organizing, and supervising housing project operation activities; Evaluates current housing management activities and operations; Supervises the investigation of applicants and participates in complex applicant investigations; Prepares correspondence dealing with housing applicants and tenant selection; Supervises the maintenance of applicant and tenant selection files; Confers with community and human service agencies on matters of interest to both parties; Interviews prospective tenants and assists in orienting new tenants; Receives complaints, makes referrals, or assists in solving them and adjusting tenant problems; Collects rents or supervises rent collection; Inspects housing project properties to ensure safe, sanitary, and habitable conditions; Directs project maintenance activities, including supervising staff, establishing priorities and schedules for maintenance and repair work, and reviewing expenditures for maintenance supplies.
ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:- Knowledge of public or private housing management or administration
- Knowledge of office management principles and practices
- Knowledge of fiscal management principles and practices
- Knowledge of building maintenance principles and practices
- Ability to plan, organize, and supervise the work of others
- Ability to prepare clear and concise written reports and correspondence
- Ability to work well with others, especially the public
- Skill in interviewing
All the Entry Level KSA's plus knowledge of Rochester Housing Authority administration and operating procedures; Ability to evaluate and recommend improvements in RHA programs and procedures; Ability to understand and interpret various RHA rules and regulations.
MINIMUM QUALIFICATIONS:- High school diploma or GED
- One (1) year of supervisory experience in housing administration
- PLUS
- A. Bachelor's degree in public or business administration and three (3) years of management or administrative experience in public or private housing administration
- OR
- B. Bachelor's degree plus four (4) years of management or administrative experience in public or private housing administration
- OR
- C. Seven (7) years of management or administrative experience in public or private housing administration
- Possession of a valid New York State Class D Motor Vehicle License at time of appointment
- Required to secure certification as a housing manager from an Approved Certifying Organization as detailed in the rules and regulations of the Department of Housing and Urban Development within one year of appointment
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