Trilingual Customer Service Representative
1 week ago
Sequence Health is seeking a highly skilled Trilingual Customer Service Representative to join our Contact Center Team. As a key member of our team, you will be responsible for delivering exceptional customer service to patients across the United States.
Key Responsibilities:
- Provide timely and accurate responses to patient inquiries via telephone
- Document patient interactions and maintain accurate records
- Collaborate with patients and providers to optimize patient care
- Utilize technology and software applications to efficiently manage calls and tasks
Requirements:
- 1+ years of experience in healthcare, sales, or customer service
- Proficient in Microsoft Office Suite and internet applications
- Ability to handle confidential and sensitive information
- Excellent verbal and written communication skills
- Trilingual in English, Spanish, and Brazilian Portuguese
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package
Sequence Health is an Equal Opportunity Employer.
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