Marketing Concierge

20 hours ago

Honolulu, Hawaii, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual In House Marketing Concierge to join our team at Hilton Grand Vacations. As a key member of our Owner Marketing Team, you will play a vital role in crafting memorable experiences for our owners and guests.

Key Responsibilities
  • Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site owners, guests, and visitors.
  • Provide exceptional concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs.
Requirements
  • Minimum 1 year proven sales, sales-related marketing, concierge, or optional tour and activity sales experience.
  • Intermediate computer proficiency with the ability to learn.
  • Able to work a flexible schedule to include evenings, weekends, and holidays.
  • High School diploma or equivalent.
  • Japanese/English Bilingual (speak, read, and write).
What We Offer
  • Competitive pay rate of $17 per hour, plus commission and bonuses governed by a compensation plan.
  • Targeted annual earnings of $120,000 per year, with opportunities for individual performance-based growth.
  • Day One Team Member Benefits.
  • Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation.
  • Recognition Program and Rewards.
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
  • 401(k) program with company match.
  • Paid Sick Days.
  • Numerous learning and advancement opportunities.
About Us

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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