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Team Leader
2 months ago
Position Overview:
Join a Dynamic Team at Massage Envy
Are you a passionate leader who thrives on motivating others to achieve their best? At Massage Envy, we empower you to lead a dedicated team of professionals committed to providing exceptional service that enhances the well-being of our clients.
Compensation & Benefits:
- Comprehensive Benefits Package: Competitive salary with performance-based bonuses, paid time off, complimentary services, 401K plan, health insurance, and significant discounts on products and services.
Ideal Candidates Will:
- Possess management or sales experience, ideally in a service-oriented setting such as a spa, salon, or fitness center. Experience in the wellness industry is advantageous but not mandatory.
- Exhibit natural leadership qualities, fostering relationships while encouraging, mentoring, and uplifting team members.
- Handle challenging conversations with professionalism and constructive feedback.
- Cultivate a positive workplace culture where every team member feels appreciated, issues are addressed promptly and fairly, and everyone is aligned with the organization's mission.
Daily Responsibilities:
- Oversee all operational functions, including driving membership growth, promoting retail offerings, guiding team performance, managing financial transactions, overseeing inventory, and ensuring compliance with regulations.
- Focus on continuous improvement by establishing goals, prioritizing tasks, and analyzing business outcomes.
- Address customer concerns effectively while maintaining a safe and welcoming environment.
- Empower team members through clear expectations, ongoing training, and regular performance evaluations.
- Build strong relationships and confidence with employees, clients, and guests.
Company Culture & Support:
- Recognition programs, including awards for outstanding leadership.
- Investment in leadership training and development to ensure your success.
- A supportive community that values individuality and knowledge sharing.
Key Responsibilities Include:
- Understanding and embodying our brand values.
- Coaching and guiding others in promoting our wellness programs.
- Coordinating team schedules and assignments.
- Ensuring the facility is organized, clean, and inviting.
- Maintaining accurate databases and generating daily reports.
- Collaborating with upper management.
- Implementing brand protocols effectively.
If you are ready to take on a leadership role that helps others achieve their wellness goals, we look forward to connecting with you.
