Guest Services Ambassador

4 weeks ago


Loveland, Colorado, United States AEG Full time

AEG is hiring a Guest Services Team Member to join our team in the Events Center. As a Guest Services Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is enjoyable and memorable. You will work closely with other teams to ensure seamless execution of events.

Responsibilities
  • Customer Service: Provide friendly and helpful direction to patrons, ensuring they have a positive experience at our venue.
  • Event Preparation: Prepare for each event by acquiring all pertinent show information, familiarizing yourself with the ticketing system, and correctly operating ticket scanners and turnstiles.
  • Safety and Security: Maintain a safe environment at all times for guests, enforcing all Events Center policies and procedures, and preventing entrance to emergency exit doors and areas not public access.

Qualifications

  • Effective Communication: Possess effective oral communication and writing skills, with the ability to interact with guests and staff on a professional basis.
  • Education and Experience: Must have a high school diploma or equivalent GED, with previous experience preferred.
  • Flexibility: Ability to work a flexible schedule, including nights, weekends, and select holidays.

Benefits

We offer competitive hourly wages, ranging from $15.00 to $16.00, as well as benefits such as 401(k) savings plan and 401(k) matching. Additionally, part-time employees receive one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.



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