Customer Service Branch Associate
4 days ago
Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Branch Associate to join our team at The Sherwin-Williams Company. As a key member of our branch team, you will be responsible for providing exceptional customer service, preparing orders for delivery or pickup, and operating warehouse vehicles and equipment.
Key Responsibilities:
- Customer Service: Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Order Preparation: Prepare orders for delivery or pickup according to schedule, including loading, packing, wrapping, labeling, and shipping.
- Warehouse Operations: Load and unload products from deliveries, operate and maintain warehouse vehicles and equipment, and maintain a clean and safe working environment.
- Inventory Management: Ensure that the stockroom is organized and comply with inventory control procedures.
Requirements:
- Age: Must be at least eighteen (18) years of age.
- Driver's License: Must have a valid, unrestricted Driver's License.
- Physical Abilities: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Preferred Qualifications:
- Education: Have at least a High School diploma or GED.
- Work Experience: Have at least one (1) year of work experience using material handling equipment and one (1) year of work experience in customer service, retail, or sales.
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