Area Supervisor

1 month ago


Carrollton, Texas, United States Ross Stores Full time
Job Title: Area Supervisor

Job Summary:

The Area Supervisor is a key member of the Store Leadership team, responsible for overseeing the daily operations of a specific area of the store. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:

Maintaining a Safe and Secure Environment:

  • Ensure a safe and secure shopping environment for customers and associates.
  • Conduct regular safety inspections and address any hazards or concerns.
  • Implement and maintain security protocols, including EAS device checks and cash office security.

Customer Service:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Ensure all associates are providing excellent customer service and adhere to company standards.

Store Operations:

  • Oversee the daily operations of the store, including opening and closing procedures, inventory management, and visual merchandising.
  • Ensure all store areas are clean, well-maintained, and merchandised to standard.

Leadership and Development:

  • Lead and develop a team of associates, providing coaching, training, and feedback to ensure their success.
  • Identify and develop talent within the store, promoting from within when possible.

Administrative Duties:

  • Assist with payroll administration, including daily punch edits and associate scheduling compliance.
  • Perform other administrative duties as assigned by the Store Manager.

Requirements:

  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Strong problem-solving and analytical skills.
  • Ability to lift up to 25 pounds and stand for long periods.

Working Conditions:

  • Work in a fast-paced retail environment, with frequent exposure to noise, dust, and other environmental factors.
  • May be required to work evenings, weekends, and holidays.

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