Telecom Systems Specialist

4 weeks ago

Seattle, Washington, United States Expeditors Full time
Job Overview

We are seeking a highly skilled Telecom Systems Specialist to join our team at Expeditors. This role is responsible for coordinating circuit moves, adds and changes (MACs) of our Organization's WAN circuits with Service Providers.


About the Role

This position serves as the liaison between Network Service Providers and internal Expeditors key stakeholders, which includes Networking staff, department leadership and branch offices. The ideal candidate will have strong knowledge of Telecom Expense Management and excellent customer service skills.


Responsibilities
  • Analyze, plan, and coordinate between network engineers and Service Providers.
  • Build rapport with Service Providers and internal customers and maintain those relationships.
  • Manage and hold Service Providers accountable to comply with company installation requirements.
  • Work closely with Service Providers, network engineers, and local contacts to complete installations in a timely manner.
  • Manage, monitor, and track circuit MACs through the implementation process.
  • Provide pertinent order status daily and/or weekly to internal customers.
  • Respond to engineer and GEO concerns throughout installation process.
  • Support Management by handling customer concerns promptly using good judgement.
  • Record and document Commissioning Letters, Quotes, Disconnect Requests, Renewal rates and other critical documents.
  • Participate in weekly and monthly Service Provider calls to provide status, urgency or outstanding issues.
  • Support internal procurement team in the processing of service provider invoices to ensure timely and accurate processing of payments.
  • Research billing disputes.

Requirements
  • 5+ years of experience in Telecom.
  • Experience implementing circuit moves, adds and changes.
  • Strong knowledge of Telecom Expense Management.
  • Strong customer service and communication skills.
  • Highly organized with exceptional follow-through abilities.
  • High sense of attention to detail.

Benefits
  • Paid vacation.
  • Holidays (10).
  • Flexible Days (2).
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid).
  • 401(k) Retirement Savings Plan with employer match.
  • Employee Stock Purchase Plan (ESPP).
  • Medical, Prescription Drug, Dental & Vision Coverage.
  • Health Savings Account (HSA).
  • Life and Disability Insurance.
  • Paid Parental Leave (additional eligibility criteria).
  • Dependent Care Flexible Spending Account (DC FSA).
  • Commuter Benefit.
  • Employee Assistance Program (EAP).
  • Training and Personnel Development Program.
  • Educational Assistance and Reimbursement.

Location and Salary

This position is full-time (40 hours per week) Monday through Friday and based in the greater Seattle, WA area. We estimate the salary range for this role to be $85,000 - $135,000 based on industry standards and location.

  • Telecom System Administrator

    5 days ago

    Seattle, Washington, United States Threshold Communications, Inc. Full time

    Job Title: Telecom System AdministratorWe are seeking a skilled Telecom System Administrator to join our team at Threshold Communications, Inc. in the Seattle area. As a key member of our IT department, you will be responsible for building and maintaining systems running software for our VoIP telecom operation.The ideal candidate will have 3+ years of...

  • Senior Telecom and Security Systems Engineer

    4 weeks ago

    Seattle, Washington, United States Blue Lake Consulting Group Full time

    We are seeking a skilled Senior Telecom and Security Systems Engineer to join our team at Blue Lake Consulting Group in Seattle, WA. The estimated salary for this position is around $120,000-$150,000 per year.About the RoleThe successful candidate will play a crucial role in designing cutting-edge telecommunications and security systems for various clients,...

  • Sales Professional

    4 weeks ago

    Seattle, Washington, United States Swoon Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Professional to join our team as a Telecom Solutions Specialist.As a key member of our sales team, you will be responsible for promoting telecom solutions within designated target markets through door-to-door sales presentations.Your primary goal will be to increase penetration in...

  • Telecom Infrastructure Specialist

    4 weeks ago

    Seattle, Washington, United States TruFit Staffing Full time

    We are seeking a skilled Telecom Technician to join our team at TruFit Staffing in the Greater Seattle Metro Area. This is a Direct Hire role, offering a competitive salary of $26 - $32 per hour, DOE.Job SummaryThis position will involve providing field service and support to clients across the region, with a focus on installing and maintaining networks,...

  • Certified Journeyman Electrician for Fire Alarm Systems

    2 days ago

    Seattle, Washington, United States PowerSource Telecom Inc Full time

    About UsAt PowerSource Telecom Inc, we are committed to delivering exceptional telecommunication services and solutions to our clients. Our team of dedicated professionals strives to exceed customer expectations through their expertise, professionalism, and dedication.Job Description:We are currently seeking a skilled Fire Alarm Systems technician to join...

  • Telecom Network Coordinator

    6 days ago

    Seattle, Washington, United States Expeditors Full time

    We're a global logistics company with a strong focus on information management. Our team of 18,000 trained professionals is dedicated to providing innovative customer service-based approaches to logistics.With over 350 locations worldwide and presence in more than 60 countries, we offer our customers unparalleled reach and service quality.We're not just a...

  • Telecom Network Architect

    8 hours ago

    Seattle, Washington, United States Amazon Full time

    Company OverviewAt Amazon, we're committed to providing exceptional customer experiences through innovative technology solutions. Our team is building a highly disruptive cloud-based contact center that enables businesses to deliver engaging and dynamic customer service experiences.Job SummaryWe're seeking experienced SIP/VoIP engineers to join our Seattle...

  • Distributed Antenna System Specialist

    9 hours ago

    Seattle, Washington, United States CED Systems Full time

    Job OverviewCED Systems is seeking a highly skilled Distributed Antenna System (DAS) specialist to join our team. As a DAS Field Engineer, you will play a critical role in the successful implementation and optimization of DAS networks for various industries.Key ResponsibilitiesProvide on-site technical expertise during integration, commissioning, testing,...

  • Cloud Services Director

    20 hours ago

    Seattle, Washington, United States Momentum Telecom Inc Full time

    Job Title: Cloud Services DirectorMomentum Telecom Inc is a leading provider of managed cloud services to medium to large enterprise customers. Our company offers cloud voice, unified communications and collaboration, and managed network connectivity including SD-WAN.We are seeking a highly experienced Cloud Services Director to join our team. As a key...

  • Business Growth Consultant

    2 days ago

    Seattle, Washington, United States Momentum Telecom Inc Full time

    About Us:Momentum Telecom Inc is a leading global provider of managed cloud services to medium to large enterprise customers. Our company offers cloud voice, unified communications and collaboration, and managed network connectivity including SD-WAN.We are seeking an experienced Business Growth Consultant to join our sales team. As a key member of our team,...

  • DC Power Specialist

    2 weeks ago

    Seattle, Washington, United States Concentric LLC Full time

    **Job Description:** DC Power SpecialistAbout Concentric LLC:At Concentric LLC, we strive to provide superior products and services for customers who are serious about preserving their network and facilities investments. Our team of experienced engineers and technicians has a proven record of success in helping world-class companies navigate the dynamic...

  • Exhaust System Specialist

    4 weeks ago

    Seattle, Washington, United States Performance Systems Integration LLC Full time

    Job OverviewWe are seeking a skilled Exhaust System Specialist to join our team in Seattle, WA.The ideal candidate will have strong mechanical aptitude and basic hand tool knowledge.This is a full-time non-exempt position reporting to work Monday through Friday during the night shift with varying hours between 9 PM – 6 AM.The estimated hourly range for...

  • Fire Suppression Systems Specialist

    1 day ago

    Seattle, Washington, United States Performance Systems Integration LLC Full time

    As a Fire Suppression Systems Specialist, you will play a crucial role in ensuring the safety of commercial kitchens and businesses throughout the Greater Seattle area. With our company, Performance Systems Integration LLC, you will have the opportunity to work with state-of-the-art fire suppression systems and provide top-notch service to our clients.The...

  • Cloud Native Systems Architect

    1 day ago

    Seattle, Washington, United States COMTECH TELECOMMUNICATIONS Full time

    At Comtech Telecommunications Corp., we're on a mission to create the world's most innovative communications solutions. Our team of experts is seeking a talented Cloud Native Systems Architect to join our Engineering department in Seattle or remotely.Job SummaryWe're looking for a seasoned professional with 10-15 years of experience in cloud-native...

  • Fire Sprinkler System Fitter and Installation Specialist

    4 weeks ago

    Seattle, Washington, United States Performance Systems Integration LLC Full time

    Job OpportunityWe are seeking an experienced Fire Sprinkler System Fitter and Installation Specialist to join our team at Performance Systems Integration LLC.Estimated Salary Range: $44.00 - $65.00 per hour, depending on skills, experience, and certifications.Job SummaryThe successful candidate will be responsible for the installation, inspection, service,...

  • Technical Systems Specialist

    4 weeks ago

    Seattle, Washington, United States ACCO Engineered Systems Full time

    Job OverviewACCO Engineered Systems is a leading provider of commercial HVAC services. We are seeking an experienced Journeyperson to join our team.

  • Cloud IAM Specialist

    6 days ago

    Seattle, Washington, United States Apex Systems Full time

    Apex Systems is a leading provider of IT consulting services, and we're seeking an experienced Cloud IAM Specialist to join our team. In this role, you'll design, implement, and maintain Identity and Access Management (IAM) solutions, ensuring the secure access of employees to company resources.To be successful in this role, you'll need a strong background...

  • Infrastructure Relocation Specialist

    1 day ago

    Seattle, Washington, United States Ergosync Full time

    We are seeking a skilled Infrastructure Relocation Specialist to lead and coordinate complex utility relocation activities for major projects. This role involves managing utility relocations, understanding scope, installation methods, and impact on utilities (gas, telecom, water, sewer, storm). The successful candidate will act as the primary point of...

  • Electrical Systems Specialist

    2 weeks ago

    Seattle, Washington, United States Johnson Controls Full time

    We are seeking a skilled Electrical Systems Specialist to join our team at Johnson Controls.This is a challenging and rewarding role that requires a high level of technical expertise and excellent customer service skills.As an Electrical Systems Specialist, you will be responsible for troubleshooting and repairing complex electrical systems, including fire...

  • HVAC Systems Specialist

    7 days ago

    Seattle, Washington, United States Government Jobs Full time

    GovernmentJobs is seeking highly skilled HVAC Systems Specialists to join our team at Seattle Center. As an HVAC Systems Specialist, you will play a crucial role in maintaining the technical facilities of our division. This is a full-time position with excellent benefits, including medical, dental, vision, and a comprehensive retirement program.Job...