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HIPP Enrollment Manager

2 months ago

Austin, Texas, United States Jobot Full time
About the Role

We are seeking a highly motivated and experienced leader to join our team as a HIPP Enrollment Manager. As a key member of our organization, you will be responsible for supervising a team of patient helpers and ensuring the successful enrollment of eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP) at our Texas hospital partners.

Key Responsibilities
  • Supervise a team of patient helpers and provide guidance and support to ensure successful program implementation.
  • Present program benefits and requirements to interested patients and families, and serve as a patient advocate.
  • Work with our Vice President, Strategic Solutions to cultivate and enhance strategic partnerships for each hospital and health system.
  • Ensure that cases assigned to your team are covered on a weekly basis and prioritize short-term needs as needed.
  • Lead case reviews and take initiative on other projects as assigned by the VPSS.
  • Mentor, coach, and train new hires and existing teammates to ensure staff fully understand day-to-day expectations.
  • Demonstrate problem-solving abilities and collaborate with teammates and hospital staff to find solutions.
  • Assist with new hospital installations and new hire training as requested.
  • Foster collaboration, accountability, and teamwork across the company.
  • Participate in committees on a national scope to enhance leadership and visibility.
Requirements
  • Bachelor's degree in Business, Marketing, Nursing, Education, or Psychology preferred and Master's degree is preferred.
  • Preferred five years of internal patient-related, hospital experience.
  • Experience managing 3-10 FTEs.
  • Experience interpreting data, drawing conclusions, and implementing best practices based on data analysis.
  • Must be positive, enthusiastic, and have a can-do attitude and enjoy working with a variety of people.
  • Demonstrated history of success in sales and healthcare is strongly preferred.
  • Ability to speak English as well as Spanish is preferred. Fluency in Spanish is a big plus.
  • Ability to be onsite most days and have an adaptive schedule to accommodate patients.
  • Must pass hospital credentialing, including all vaccines, drug & alcohol testing.
  • Experience with Medicaid is preferred.
What We Offer
  • National Healthcare Finance Organization.
  • Hybrid-friendly/remote possibly - but Texas base ideal.
  • Great benefits.
  • 401K with match.
  • Collaborative culture with friendly team.
  • Relocation assistance available.
  • Unlimited growth opportunities.
  • Family environment where everyone will know your name.