Healthcare Coordinator Specialist

6 days ago


Irvine, California, United States Marque Urgent Care Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at Marque Urgent Care. This exciting opportunity offers the chance to make a real difference in the lives of our patients while working in a dynamic, supportive environment.

The ideal candidate will be a people person who can build strong relationships with patients and their families, ensuring an exceptional experience from start to finish. If you're passionate about delivering exceptional patient care, thrive in a team-oriented setting, and want to be part of a company that values its employees, this may be the perfect opportunity for you.

Key Responsibilities:

  1. Provide exceptional customer service, responding to patient inquiries, and addressing their needs in a timely and professional manner.
  2. Collaborate with medical personnel and administrative teams to ensure seamless patient flow and efficient operations.
  3. Utilize computer skills to navigate and update patient charting software, insurance databases, and other relevant systems.
  4. Maintain accurate and organized records of patient interactions, appointments, and inquiries.
  5. Adapt to changing situations and priorities, demonstrating flexibility and a positive attitude.

Requirements:

  • Outgoing personality and exceptional communication skills, with the ability to remain calm and composed under pressure.
  • Proven track record of providing excellent customer service, either in a similar role or in a related field.
  • Strong computer skills and proficiency in administrative tasks; familiarity with medical software is a plus.
  • Ability to multitask and maintain attention to detail while managing a high volume of tasks.

Why Join Marque?

We are a privately owned urgent care group dedicated to delivering exceptional patient-centered care in a welcoming environment. Our clinicians treat each other like family, and we offer a great work-life balance. Many of our clinicians have been here since our founding in 2010, and we strive to incorporate new technology and processes to make the patient experience better.

What We Offer:

  • Competitive salary: $50,000 - $65,000 per year, based on experience.
  • 401(k) + matching.
  • Personal time off (PTO) and sick time.
  • Health insurance.
  • Dental and vision insurance.
  • Life insurance and long-term disability.
  • FSA.

About Us:

Since opening in 2010, we have achieved an excellent reputation, including being voted by our communities and staff as the Best Medical Group and Top Workplaces USA in Healthcare, Innovation, and Purpose & Values. We foster a great family-oriented work environment and value our employees' well-being. We look forward to meeting you



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