Customer Service Expert
5 days ago
We are a passionate and dedicated team of professionals who are committed to delivering an exceptional customer experience. As a Retail Sales Associate at Skechers U.S.A., you will be part of a dynamic and collaborative team that is driven by a shared commitment to excellence and customer satisfaction. Our team members are encouraged to think creatively, take ownership of their work and strive for continuous improvement. If you share our values and are passionate about delivering outstanding customer service, we invite you to join our team
Responsibilities
- Deliver an exceptional customer experience, responding to customer queries and making product recommendations
- Maintain a visually appealing store environment, restocking shelves and managing merchandise displays
- Process sales transactions accurately and efficiently, handling customer payments and returns as needed
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment
- Knowledgeable about Skechers products and services, with a passion for delivering outstanding customer service
- Previous retail experience, with a proven track record of meeting or exceeding sales targets
- Basic math skills and attention to detail, with the ability to lift up to 25 pounds and stand for long periods of time
Benefits
- Competitive salary, with opportunities for career advancement and professional development
- Comprehensive benefits package, including medical, dental and vision insurance, 401(k) matching and paid time off
- Exclusive discounts on Skechers products and services
- Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction
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