Dental Office Coordinator

1 week ago

Wynne, Arkansas, United States Ridge Dental + Aesthetics Full time
About the Role

Ridge Dental + Aesthetics is seeking a highly skilled and organized individual to join our team as a Dental Front Desk Coordinator. This is a full-time position that requires strong communication skills, excellent customer service abilities, and proficiency in using office equipment.

Key Responsibilities
  • Greeting and Welcoming Guests

We are looking for someone who can greet and welcome guests in a professional and friendly manner, setting the tone for a positive experience at our dental practice.

  • Managing Incoming Calls

The successful candidate will be responsible for managing incoming calls and directing them to the appropriate appointment, ensuring that our patients receive timely and efficient service.

  • Maintaining a Clean and Organized Front Desk Area

We are looking for someone who can maintain a clean and organized front desk area, ensuring that all necessary documents and equipment are readily available.

  • Handling Guest Inquiries

The Dental Front Desk Coordinator will be responsible for handling guest inquiries and providing accurate information about our organization, including our services and policies.

  • Assisting with Check-in and Check-out Processes

We are looking for someone who can assist with check-in and check-out processes, ensuring that our patients receive timely and efficient service.

  • Managing Appointments

The successful candidate will be responsible for managing appointments and ensuring that all patient information is accurate and up-to-date.

  • Coordinating with Other Departments

We are looking for someone who can coordinate with other departments to ensure smooth operations and patient satisfaction.

  • Ensuring Paperwork and Insurance are Ready

The Dental Front Desk Coordinator will be responsible for ensuring that all paperwork and insurance are ready prior to patient appointments.

  • Making Specialist Referrals

We are looking for someone who can make specialist referrals as needed, ensuring that our patients receive the best possible care.

Requirements
  • Strong Communication Skills

We are looking for someone with strong communication skills, both verbal and written, to effectively interact with patients and staff.

  • Excellent Customer Service Skills

The successful candidate will possess excellent customer service skills, ensuring that our patients receive a positive experience at our dental practice.

  • Proficiency in Using Office Equipment

We are looking for someone who is proficient in using office equipment, including phone systems and other necessary tools.

  • Knowledge of Emergency Response Procedures

The Dental Front Desk Coordinator will be responsible for knowing emergency response procedures, ensuring that our patients receive timely and efficient service in the event of an emergency.

  • Detail-Oriented and Organized

We are looking for someone who is detail-oriented and organized, ensuring that all necessary documents and equipment are readily available.

  • Ability to Prioritize and Multitask

The successful candidate will possess the ability to prioritize and multitask, ensuring that our patients receive timely and efficient service.

What We Offer
  • Competitive Compensation and Benefits Packages

We offer a competitive compensation and benefits package, including a simple IRA, continuing education credits, dental insurance, employee discount, health and vision insurance, life insurance, opportunities for advancement, and paid time off.

  • Full-Time Schedule

This is a full-time position, Monday to Friday, with no weekends.

  • Relocation Required

We require the successful candidate to be able to commute or relocate to Wynne, AR before starting work.

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