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Client Care Specialist

2 months ago


Los Angeles, California, United States Visiting Angels Full time

Benefits:
401(k)

Competitive salary

Paid time off

Wellness resources

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Wellness Program

Paid Time Off

Job Overview:
We are looking for a dedicated Care Coordinator to become a vital part of our team.

In this position, you will collaborate closely with patients to assess their healthcare needs, formulate the most effective treatment strategies, and manage their care plans, ensuring that each individual receives exceptional, personalized attention.

The ideal candidate is empathetic, dependable, trustworthy, and well-versed in healthcare protocols.

Key Responsibilities:
Engage with physicians, patients, families, and healthcare personnel

Evaluate Care Plans to ensure compliance; if necessary, provide updates and training

Design tailored care plans

Accompany clients to medical appointments

Establish objectives and track progress towards those objectives

Recruit and mentor staff

Develop work schedules

Oversee a caseload of 30-40 clients

Required Qualifications:
Prior experience as a Care Coordinator or in a related role is preferred

Certification as a medical assistant is a plus

Strong organizational and problem-solving abilities

Capability to manage various projects or tasks and prioritize effectively

Aptitude for thriving in fast-paced environments and making prompt, sound decisions

Exceptional interpersonal skills and a high degree of empathy

Strong verbal and written communication skills

Additional Benefits:
401(k) with matching contributions to support your future.

Health insurance to maintain your well-being.

Paid sick leave to ensure you can take necessary breaks.

Referral program to encourage sharing opportunities with friends.

Wellness initiatives designed to support and prioritize mental health for our caregivers.

Retirement plan to help secure a comfortable future.

This agency operates independently.

Your application will be directed to the agency, and all hiring decisions will be made by the agency's management.

For any inquiries regarding employment, please contact the agency directly.