Customer Service Representative

3 days ago


Oxnard, California, United States Smart & Final Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Clerk to join our team at Smart & Final. As a Service Clerk, you will play a critical role in providing excellent customer service, maintaining a clean and organized store environment, and supporting our sales team.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collect and organize shopping carts, retrieve carts from the parking lot and surrounding areas, and assist customers with loading merchandise into their vehicles.
  • Check retail prices on shelves for check stand personnel, pull merchandise from check stands, and return it to the proper shelf.
  • Monitor the cleanliness of the store entrance, sweep the front area inside and outside, and pick up and empty trash regularly throughout the day.
  • Assist with maintaining a clean and organized store environment, including sweeping, mopping, and cleaning restrooms as needed.
Requirements
  • Ability to read and write English, interact with the general public and coworkers, and comprehend simple instructions.
  • Ability to lift and move up to 25 pounds regularly, 45 pounds frequently, and 60 pounds occasionally.
  • Basic PC/Outlook skills and retail management certificate preferred.
What We Offer
  • 10% associate discount to shop where you work.
  • 401(k) retirement benefit with match.
  • Continuing education benefits.


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