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Customer Service Representative

2 months ago

Eden Prairie, Minnesota, United States Eden Prairie Full time

**Job Summary**

The City of Eden Prairie is seeking a highly motivated and customer-focused individual to join our Recreation Services team as a Customer Service Representative. This part-time position will provide exceptional customer service to patrons, citizens, and employees of the Art Center, while also assisting with facility operations and administrative tasks.

**Key Responsibilities**

  • Provide excellent customer service at the front desk, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with evening and weekend facility operations, including supervising open studio time, room setup and teardown, and cleaning.
  • Monitor and maintain a clean and safe environment at the Art Center, ensuring compliance with building ordinances and regulations.
  • Support the Recreation division's services, including patron relations, registrations, reservations, meetings, events, and programs.
  • Provide administrative support, including word processing, data entry, filing, cash handling, and record management.

**Requirements**

  • High school diploma or equivalent required; CPR and First Aid certification preferred.
  • Previous customer service experience required; experience in an arts setting preferred.
  • Ability to frequently lift/carry/pull up to 35 lbs; occasionally lift/carry/pull 35-75 lbs.

**What We Offer**

  • A supportive and inclusive work environment.
  • The opportunity to work with a diverse range of customers and community members.
  • Competitive hourly rate.

**How to Apply**

Applications will be accepted until the position is filled. Qualified candidates will be contacted for an interview.