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Service Administration Specialist
2 months ago
Job Overview:
The Service Administration Specialist plays a crucial role in managing daily financial tasks, time tracking, and documentation processes.
This position also involves providing support to the Service Manager, Service Advisor, and Service Foreman in their operational responsibilities.
Rush Enterprises is a leader in the commercial vehicle sector, operating a vast network of dealerships across the nation, representing various truck and bus manufacturers. We are committed to fostering a rewarding career environment within the transportation industry, encouraging growth as we expand our services and locations.Key Responsibilities:
- Accurately finalize repair orders in a timely manner.
- Assess repair orders to confirm completion of work and ensure all additional tasks and authorizations are documented.
- Verify that all technician comments are precise and relevant.
- Ensure that parts used in operations are accurate (foremen may need to oversee this based on their experience), and confirm that parts personnel validate parts billed.
- Ensure that machine charges, oil, gear oil, other supplies, and subcontracted repairs are correctly billed and documented on repair orders.
- Generate customer summaries of repair orders. Communicate with customers to inform them that repairs are completed. Clarify the work performed and all associated charges.
- Acquire customer purchase orders when required.
- Secure credit authorizations when necessary.
Benefits:
We provide competitive compensation and benefits, including a 401K plan, stock purchase options, performance incentives, training opportunities, and pathways for career advancement - all within a culture that values excellence, positivity, and integrity.
Basic Qualifications:
- High School diploma or equivalent (GED).
- At least one month of service experience and/or training; or a combination of education and experience.
- Valid Driver's License with a clean driving record.
We are an Equal Opportunity Employer, welcoming applications from individuals of diverse backgrounds including minorities, women, protected veterans, and individuals with disabilities.
This job description does not imply that these are the only duties to be performed by this employee.
The employee will be expected to follow any additional instructions and perform other duties as requested by their supervisor.
Minimum Pay Rate:
USD $17.00/Hr.
Maximum Pay Rate:
USD $19.00/Hr.
