Customer Service Associate

3 weeks ago


Athens, Georgia, United States Waste Pro Full time
Customer Service Representative

At Waste Pro, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for:

Key Responsibilities:
  • Answering incoming calls and resolving customer inquiries in a timely and professional manner
  • Assisting existing customers with issues and concerns, providing solutions and alternatives to meet their needs
  • Providing service quotes and establishing new customer accounts, ensuring accurate documentation and billing information
  • Delivering exceptional customer service, identifying opportunities to retain customers and prevent cancellations
  • Average handling approximately 100 inbound calls per day, ensuring a high level of customer satisfaction

We're looking for a motivated and customer-focused individual who can provide top-notch service and support to our customers. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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