Senior Director of Operations
2 weeks ago
Vivo HealthStaff is seeking a highly experienced Senior Director of Operations to join our team in San Francisco, CA. This is a permanent full-time position with excellent benefits.
Job Summary:Under the direction of the Chief Operating Officer (COO), the Senior Director of Operations will be responsible for directing ongoing operations and program management directly operated PACE centers and Alternative Care Settings (ACS), as well as developing and opening new PACE centers and ACS's. The ideal candidate will lead in a people-centric way, modeling trust, transparency, and values, and will be frequently visible at all center locations.
Key Responsibilities:- Develop and implement operational strategies to improve efficiency, quality, and patient outcomes.
- Lead and manage a team of operations staff, providing guidance, coaching, and development opportunities.
- Collaborate with cross-functional teams to ensure seamless integration of operations and program management.
- Develop and manage budgets, ensuring financial sustainability and growth.
- Identify and implement process improvements to increase quality, efficiency, and patient satisfaction.
- Develop and maintain relationships with key stakeholders, including physicians, external partners, and other executives.
- Master's degree in business or healthcare administration, or related field.
- Seven years of progressively increasing responsibility in an operations management structure (or setting) and demonstrated customer service experience.
- Demonstrated success in planning, managing multi-million dollar budgets, organizational change, and project management.
- Proven ability to build relationships, leverage influence, lead, and manage staff/consultants.
- Displays high integrity, excellent judgment, and honesty. Comfortable and adept with conflict resolution and problem-solving.
- Outstanding leadership skills, proven ability to attract, recruit, retain, and mentor high-quality staff.
- Demonstrated effectiveness in partnering with providers.
- Demonstrated effectiveness in partnering with leadership to manage compliance requirements.
- Demonstrated experience in driving change management and performance improvement initiatives to increase quality, outcomes, effectiveness, and efficiency.
- Strong knowledge and experience in understanding operational impact on revenue, costs, and efficiency.
- Advanced knowledge of leveraging systems to drive relevant improvement and change initiatives.
- Proven ability to coordinate multiple and diverse points of view to facilitate a successful and positive outcome.
- Demonstrated understanding of the transition between strategic development and operational implementation. Successful record of accomplishment in design and implementation of strategic objectives.
- Excellent analytical and organizational skills.
- Excellent communications skills, including working with physicians, external partners, and other executives.
- Communicates effectively both verbally and in writing; persuading, negotiating, conflict resolution, consulting, and advising, presentation skills.
- Establishes and maintains effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation; including the ability to collaborate.
- Demonstrated ability in applying process improvement techniques (i.e., Lean Six Sigma Performance Improvement); preparedness to become trained and champion/embrace and utilize lean methodologies as the primary change management tool is required.
- Demonstrated experience in customer service, hospitality, guest relations.
- Experience with start-up, mergers, or acquisitions desired.
- Solid computer skills (PowerPoint, Outlook, Word, Excel, EHR, etc.).
- Competitive base compensation.
- Medical, dental, and vision coverage.
- Retirement Savings Plan 403(b) and Term Life/AD&D Insurance.
- Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP).
- Pet Insurance and additional discounts.
- PTOs, and long-term disability insurance.
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeJob Title: Senior Resident Care DirectorSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and services to our residents.Responsibilities:Manage all clinical programs, quality assurance, and...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director Job DescriptionSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and services to our residents, while also overseeing the daily operations of our community.Key...
-
Senior Resident Care Director
2 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeJob Title: Senior Resident Care DirectorSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Responsibilities:Manage all clinical programs,...
-
Senior Director of Operations
3 weeks ago
San Francisco, California, United States Vivo HealthStaff Full timeJob Title: Senior Director of OperationsVivo HealthStaff is seeking a highly experienced Senior Director of Operations to lead our operations and program management efforts. This is a permanent full-time position with excellent benefits.Job Summary:The Senior Director of Operations will be responsible for directing ongoing operations and program management...
-
Senior Resident Care Director
2 days ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care DirectorAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. As a Senior Resident Care Director, you will play a critical role in leading our clinical programs and ensuring the well-being of our residents.Key Responsibilities:Manage all clinical programs, quality assurance, and...
-
Senior Resident Care Director
2 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care DirectorAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. As a Senior Resident Care Director, you will play a critical role in leading our clinical programs and ensuring the well-being of our residents.Key Responsibilities:Manage all clinical programs, quality assurance, and...
-
Senior Resident Care Director
2 days ago
San Francisco, California, United States Sunrise Senior Living Full timeLead the Way in Senior CareSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key Responsibilities:Manage all clinical programs, quality...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeOverviewSunrise Senior Living is a leading provider of senior care services, dedicated to delivering high-quality care and services to our residents. We are seeking a highly skilled and experienced Senior Resident Care Director to join our team.ResponsibilitiesManage all clinical programs, quality assurance, and regulatory complianceAssist in the training...
-
Senior Resident Care Director
13 hours ago
San Francisco, California, United States Sunrise Senior Living Full timeAbout the RoleSunrise Senior Living is seeking a dedicated and compassionate Senior Resident Care Director to join our team. As a key member of our healthcare leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.ResponsibilitiesManage all clinical programs, quality assurance,...
-
Senior Resident Care Director
1 day ago
San Francisco, California, United States Sunrise Senior Living Full timeAbout the RoleSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives within our...
-
Senior Resident Care Director
17 hours ago
San Francisco, California, United States Sunrise Senior Living Full timeJob Title: Senior Resident Care DirectorSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Responsibilities:Manage all clinical programs,...
-
Senior Resident Care Director
8 hours ago
San Francisco, California, United States Sunrise Senior Living Full timeLead the Way in Resident CareSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key Responsibilities:Manage all clinical programs, quality...
-
Senior Director of Operations
22 hours ago
San Francisco, California, United States Vivo HealthStaff Full timeSenior Director of OperationsVivo HealthStaff is seeking a highly experienced Senior Director of Operations to lead our operations and program management efforts. This is a permanent full-time position with excellent benefits.Key Responsibilities:Direct ongoing operations and program management for PACE centers and Alternative Care SettingsDevelop and...
-
Senior Resident Care Director
4 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director Job SummarySunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to lead our clinical programs and ensure the highest quality of care for our residents.Key Responsibilities:Manage all clinical programs, quality assurance, and regulatory complianceAssist in the training and onboarding...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care DirectorSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to lead our team in providing exceptional care and services to our residents.Responsibilities:Develop and implement clinical programs to ensure high-quality care and servicesCollaborate with the Regional Director of Resident Care to...
-
Senior Resident Care Director
24 hours ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director Job DescriptionSunrise Senior Living is seeking a highly skilled and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key Responsibilities:Manage all clinical...
-
Senior Resident Care Director
4 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director Job DescriptionSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and services to our residents, while also overseeing the clinical programs and quality assurance...
-
Senior Resident Care Director
1 month ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director OpportunitySunrise Senior Living is seeking a dedicated and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives...
-
Senior Resident Care Director
3 weeks ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director Job DescriptionSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and services to our residents, while also overseeing the clinical programs and quality assurance...
-
Senior Resident Care Director
1 month ago
San Francisco, California, United States Sunrise Senior Living Full timeSenior Resident Care Director OpportunitySunrise Senior Living is seeking a dedicated and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives...
