Heavy Equipment Technician

2 weeks ago


Rochester, Minnesota, United States Wiese USA Full time
Field Service Technician

Are you an experienced equipment mechanic looking for a challenging and rewarding career with a reputable company? Wiese USA is seeking a skilled Field Service Technician to join our team

As a Field Service Technician, you will be responsible for traveling to customer locations to perform preventative maintenance and repair work on their material handling equipment. This includes forklifts, aerial lifts, utility vehicles, floor care equipment, and more.

You will be the point of contact between Wiese USA and our customers, representing the company in a professional manner and providing exceptional customer service. You will also be responsible for managing your job as a small business, using a company van and coordinating and reporting on your jobs via a laptop.

Key Responsibilities:
  • Support and promote safety initiatives, following all safety policies and procedures.
  • Troubleshoot customer equipment problems and obtain approval before making repairs.
  • Maintain your own parts inventory based on the parts you carry in your van.
  • Complete and submit all required paperwork.
  • Provide exceptional customer service, including offering additional Wiese services and equipment based on customer needs.
  • Manage your workload effectively.
Requirements:
  • Perform hazard assessments and maintain a high standard of safe work practices and quality control.
  • Strong multitasking and time management skills, with the ability to prioritize your day and self-manage.
  • Ability to lift 50 pounds and work in confined areas, with comfort working at heights above 15 feet.
  • Valid driver's license with a clean driving record.
  • Provide your own hand tools.
  • Working knowledge of computer systems and ability to quickly learn our software to complete online work orders.
  • Demonstratable customer service skills, both verbal and non-verbal.
  • Pre-employment drug screen, physical exam, comprehensive background record check, MVR check, and proof of employment eligibility (E-Verify) are required.

Wiese USA has been a trusted name in the industry for over 75 years. To learn more about our company culture and values, visit our website at https://wieseusa.com/, our YouTube page at https://www.youtube.com/user/WieseUSA, or our Facebook page at https://www.facebook.com/WieseUSA/.



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