San Francisco Hotel Manager
3 weeks ago
Four Seasons Hotels Limited is a world-renowned leader in luxury hospitality. Our team of dedicated professionals is passionate about creating unforgettable experiences for our guests, residents, and partners.
Our TeamWe pride ourselves on our exceptional service, attention to detail, and commitment to excellence. Our team members are the heart of our operation, and we strive to create a positive and inclusive work environment where everyone can thrive.
Salary and BenefitsWe offer a competitive salary package ranging from $90,640 to $92,000 per year, including market-leading pay and benefits such as medical, dental, vision, and retirement savings plans. In addition, we offer complimentary stays at other Four Seasons properties, free meals on duty, and paid holidays, vacation, and sick days.
ResponsibilitiesThe Front Office Manager is responsible for overseeing the day-to-day operations of the front desk and guest services department. This includes conducting interviews, providing training and support to staff, ensuring seamless communication between departments, coordinating arrivals and departures, and handling billing and credit procedures.
- Oversee the front office and guest services department.
- Conduct interviews and provide hands-on training to new employees.
- E nsure that all financial and credit procedures are followed.
- Coordinate arrivals and departures.
To be successful in this role, you will need:
- One to three years' experience in a rooms division management position.
- Excellent communication and organization skills.
- Previous customer experience and ability to work effectively under pressure.
- Proficient computer skills and knowledge of Microsoft Office products, Opera, and Salesforce.
If you are passionate about delivering exceptional service and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.
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