Entry-Level Sales Representative

4 days ago


Port Huron, Michigan, United States Michigan Mutual Full time

About Michigan Mutual

We're a national mortgage lender committed to providing an exceptional work environment and job opportunities across the country. Our philosophy is built on great people, a great company, and serving our communities.

We take the mortgage process seriously while fostering a corporate culture that offers team members a positive and rewarding environment. Our competitive salaries and benefits make working for us worthwhile, and we have some fun while we're at it.

Our Products and Services

We offer a comprehensive range of Conventional and Government products, competitive pricing, and are licensed to do business in 41 states. Our advanced technology, from our loan operating systems to our CRM, provides you with the tools you need to succeed.

Job Summary

The Junior Account Executive is an entry-level position within the Wholesale Sales department. This role is perfect for someone who is eager to start their career in the mortgage industry and has a passion for customer service and sales.

Key Responsibilities

  1. Support assigned Account Executives in managing client accounts (Brokers) and developing strong relationships.
  2. Conduct daily outreach by phone to assigned brokers to offer assistance with new or existing loans.
  3. Promptly transfer any broker requiring assistance to their assigned Account Executive.
  4. Conduct outbound calls to recertify inactive brokers and sign-up new broker accounts.
  5. Document interactions with Brokers within the Company CRM tool.
  6. Support strong, long-lasting client relationships and respond to client inquiries promptly and effectively.
  7. Maintain a working knowledge of company products, policies, and procedures, systems utilization, and general competitor products and offerings.

Qualifications

6 months of previous experience in a customer service or sales role, previous experience within the mortgage industry, high school diploma or equivalent, excellent verbal and written communication skills, strong organizational skills with the ability to multitask, familiarity with CRM or similar software, and proficiency in MS Office Suite.



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