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Clinical Specialist

1 month ago

Houston, Texas, United States BD (Becton, Dickinson and Company) Full time
Job Description Summary

The Clinical Specialist is a key resource for the execution of the Medication Delivery Solutions value-added clinical business strategy. This role implements clinical programs and initiatives that differentiate the MDS product portfolio based on improved clinical outcomes and process enhancements, resulting in a lower cost-in-use. The expertise and credentials of the Clinical Specialist enhance the credibility of recommendations to customers and strengthen customer service and support. This support is achieved through recommending best practices and facilitating education. The Clinical Specialist actively engages in conversion management, product implementation, and training of Medication Delivery Solutions products.

Responsibilities:
  • Leads responsibilities within the allotted T&E expense budget
  • Provides updates monthly to the Clinical Manager on regional training activities and supported provided in region (CE courses, Assessments, Implementations, Customer Meetings, etc.)
  • Facilitates customer training classes in support of conversion or retention for key customers
  • Collaborates with the Regional Team to clinically support customer engagements from pre-sale through conversion
  • Develops strong working relationships with end-users while providing product in-servicing and clinical education
  • Provides routine follow-up support to customers at end-user locations as needed
  • Conducts regional training for contractual nursing support as needed
  • Works with Clinical Manager (CM) and Regional Business Manager (RBM) to ensure scheduling and activities produce the greatest return on investment
  • Conducts VAM assessments supporting Vascular Care and Vascular Access sales bags
Requirements:
  • Maintains license as a registered nurse in good standing with the Board of Nursing
  • Bachelors degree requires (BSN preferred)
  • Five (5) years of general clinical experience preferred, including three (3) year's experience with nursing related to an MDS product
  • CRNI or VA-BC certification recommended
  • Ability to travel up to 70% of the time within the region
  • Employs a strong work ethic
  • Works independently, with minimal mentorship and supervision
  • Relates effectively to all levels of associates both internally and externally
  • Participates in clinical organizations, regionally and nationally
  • Demonstrates problem solving and decision-making ability
  • Exhibits ability to present to customers and internal staff clearly and effectively applying adult learning principles
  • Strong documentation and organization skills
  • Possesses basic digital literacy including Microsoft Word, Excel, Power Point, and Outlook
  • Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards