Client Support Associate

4 days ago


Stratford, Connecticut, United States Inframark Full time

We are seeking a dedicated Client Support Associate to join our team at Inframark. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries and resolving issues in a timely and professional manner.

Responsibilities:

  • Respond to customer inquiries and resolve issues via phone and email
  • Provide accurate and timely responses to client questions and concerns
  • Collaborate with internal teams to resolve complex client issues
  • Monitor and analyze client feedback to improve customer satisfaction

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

Salary Range: $55,000 - $75,000 per year, depending on experience and qualifications



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