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Member Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized sales floor, ensuring that merchandise is properly stocked and displayed.
- Assist members with purchasing decisions, answering questions about products and services, and providing recommendations.
- Process member transactions, including payments, returns, and exchanges, in accordance with company policies and procedures.
- Assist with training and development of new associates, providing guidance and support to ensure a smooth onboarding process.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills, with the ability to work effectively with members, associates, and management.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off.
At Sam's Club, we are committed to providing a positive and inclusive work environment, where associates can grow and develop their skills and careers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
