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Senior Vice President of IT Infrastructure
2 months ago
About Municipal Credit Union:
At Municipal Credit Union, we are dedicated to fostering a vibrant culture that inspires a motivated workforce, committed to delivering exceptional results for our members. With over a century of service, MCU has consistently provided accessible financial solutions to a diverse membership exceeding 500,000 individuals. Our mission is rooted in the credit union ethos of community support and collaboration.
Role Summary:
The Senior Vice President of IT Infrastructure & Technology is responsible for establishing a strategic vision and providing leadership in the design, development, and execution of IT initiatives. This role is pivotal in delivering innovative, top-tier solutions that enhance member service value. Key responsibilities include guiding the Credit Union's IT Help Desk, Server & Data Storage Management, Multi Data Center Asset Management, Network & Telecommunications Infrastructure, Business Continuity, and IT Applications Management. The Vice President will ensure that the IT infrastructure is dependable, secure, cost-effective, and aligned with business objectives, thereby creating value for both the organization and its members.
Key Responsibilities:
- Develop and mentor the leadership team to enhance the technology management and execution capabilities of the organization.
- Support various IT functions, including Network Operations, Telecommunications, Service Desk Support, and Server Management, ensuring reliability and accessibility for business users.
- Analyze the current technology landscape to identify critical gaps and propose solutions for necessary improvements to meet organizational goals.
- Establish an operational plan for the infrastructure to achieve departmental objectives.
- Implement and oversee processes and controls to maximize uptime and ensure prompt service delivery for both on-premise and cloud-based workloads.
- Collaborate with the Information Security Team to ensure all IT activities comply with internal and external standards, maintaining a secure and safe environment.
- Assist with technical implementations and troubleshooting as required.
- Manage relationships with IT vendors, fostering strategic partnerships to optimize technology solutions and secure favorable pricing.
- Conduct assessments of network requirements and contribute to the design and installation of network infrastructure.
- Work with third-party providers and internal teams to ensure the computing platform meets the desired business performance levels.
- Evaluate hardware and software requirements and capabilities for network operations.
- Develop and adhere to the departmental budget.
- Establish and manage IT system access and security protocols.
- Oversee computer operation scheduling, backups, storage, and retrieval functions.
- Negotiate contracts with consultants and vendors for services or products.
- Perform additional duties as assigned and participate in special projects.
Qualifications:
- Bachelor's degree in IT, MIS, or a related field; a Master's degree is preferred.
- 5+ years of experience managing infrastructure teams.
- 7+ years in progressively responsible technology leadership roles.
- Proven ability to effectively lead a team of highly skilled professionals across various IT domains.
- Extensive experience in a collaborative, team-oriented environment.
- Exceptional customer service and project management capabilities.
- Strong leadership qualities.
- Ability to communicate ideas in a business-friendly and user-friendly manner.
- High self-motivation and initiative.
- Demonstrated analytical, evaluative, and problem-solving skills.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Successful track record of collaborating with third-party providers to deliver superior service and systems.
- Proficiency in Microsoft Office applications.
- Excellent computer skills.
- Strong ethical standards.
Leadership Competencies:
- Proven change management capabilities.
- Ability to take calculated risks and drive innovation.
- Experience in establishing vision and strategy.
- Lead by example, fostering adaptability within the team.
- Effective communication skills.
- Commitment to developing others.
- Valuing diversity and inclusion.
- Proven ability to build and maintain relationships at all organizational levels.
- Skilled in managing effective teams that take ownership of their work.
Why You Will Thrive Here:
Our Core Values are fundamental to our identity and guide our hiring practices. By embodying these values, we attract top talent, achieve outstanding results, and continuously strive for improvement. To excel in this role, you will embrace:
- Results: Focus on achieving optimal outcomes for our members through continuous tracking and improvement.
- Agility: Maintain flexibility in decision-making and planning, utilizing curiosity and creativity.
- Integrity: Act professionally, build trust, and communicate transparently.
- Teamwork: Collaborate to achieve shared goals as a unified team.
- Ownership: Hold yourself and others accountable, demonstrating commitment to our objectives.
- Belonging: Foster an inclusive environment where everyone feels welcomed and valued.
We are committed to connecting our members and communities with a promising financial future and seek individuals who share this vision.
What We Offer:
Competitive compensation and comprehensive medical and dental benefits, along with a 401K plan featuring employer matching and flexible paid time off. We are dedicated to cultivating a diverse and inclusive workplace where all individuals can thrive.
Municipal Credit Union is an Equal Opportunity Employer, committed to providing equal employment opportunities and prohibiting discrimination and harassment of any kind.
