Customer Service Associate

3 weeks ago


Peoria, Illinois, United States Maricopa Water District Full time
Job Summary

Pleasant Harbor is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through various channels, including phone, email, and in-person interactions.

Key Responsibilities
  • Provide accurate and timely information to customers regarding reservations and associated fees.
  • Collect payments and ensure accurate application to customer accounts.
  • Complete work order requests as necessary.
  • Balance cash drawer and perform other general office duties as assigned.
Requirements
  • Ability to manage stress levels in a fast-paced environment.
  • Reliability and dependability are essential.
  • Excellent communication skills are required.
  • Cash handling experience is preferred.
  • Proficiency in Microsoft Office Suite, including Excel, is necessary.
  • Willingness to work weekends and holidays is required.
Preferred Qualifications
  • 1-2 years of experience in a customer service environment.
  • Experience working with customer accounts is preferred.
About Maricopa Water District

Maricopa Water District (MWD) is a political subdivision of the State of Arizona, providing water and power service to a 60-square mile service area. MWD also owns and operates Pleasant Harbor RV Resort and Marina located at Lake Pleasant.



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