Eligibility Specialist

6 days ago


Texarkana, Arkansas, United States Arkansas Government Job Full time
Job Summary

The Arkansas Government Job is seeking a highly skilled Program Eligibility Specialist to join our team. As a key member of our client services department, you will be responsible for determining client eligibility, obtaining client information, coordinating services with providers, and preparing information and recommendations.

Key Responsibilities
  • Review referrals for services and interview applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources.
  • Request information to determine client eligibility or needs and forward requests for approval to appropriate staff in accordance with established procedures.
  • Provide information regarding resources, assistance, and services available to applicants and may visit with clients and family members in their homes to determine client needs and provide family and/or parent behavior modification counseling.
  • Schedule initial intake conferences with clients and/or family members, following eligibility determination, to obtain written and oral information regarding psychiatric, psychological, medical background, financial status, and other previous professional recommendations.
  • Evaluate requests and professional findings, in accordance with policies and procedures, and initiate procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring clients to alternative sources, or preparing additional requests for evaluation and assistance.
  • Write individualized plans of care and contact participating private and public service providers for assistance. Interpret policy and ensure compliance with state and federal laws, regulations, legal mandates, action plans, and policies.
Requirements
  • The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field.
  • Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.
Working Conditions

This position requires computer keyboarding skills, frequent travel, lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, overtime, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills.

Benefits

The State of Arkansas offers a comprehensive benefits package, including a pension, maternity leave, paid state holidays, and much more.



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