Part-Time Brand Representative
3 weeks ago
Welcome to Rothy's
We're a pioneering fashion brand that's redefining the industry with our commitment to sustainability and customer satisfaction. Our innovative approach combines 3D knitting technology and handcrafted assembly to create machine washable styles that are both stylish and comfortable.
As a Retail Ambassador at Rothy's, you'll be part of a close-knit team that's passionate about making a positive impact. You'll be responsible for delivering an exceptional customer experience, supporting your colleagues, and contributing to the success of our Fifth Avenue store.
Key Responsibilities
- Provide personalized service to every customer, ensuring their needs are met and exceeded
- Take ownership of day-to-day customer interactions, from in-store experiences to online engagements
- Collaborate with the Retail Manager and Assistant Manager on operational tasks and projects
- Stay up-to-date on our products, processes, and tools, using this knowledge to enhance customer interactions
- Promote customer feedback and identify areas for improvement, implementing changes to elevate the overall customer experience
- BUILD strong relationships with customers, fostering loyalty and driving sales growth
Requirements
- 2+ years of retail or hospitality experience
- Excellent communication and interpersonal skills
- Demonstrated ability to work effectively in a team environment
- Familiarity with our brand and products, with a passion for learning more
- Availability to work flexible hours, including weekends and holidays
Compensation and Benefits
- $18.00 - $19.00 per hour, with opportunities for bonuses and incentives
- A comprehensive benefits package, including Wellness and Commuter Programs, PTO, and Employee Discount Program
- Professional development opportunities in a dynamic and fast-growing company
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