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Clinical Supplies Oversight Manager

2 months ago

Columbia, South Carolina, United States Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, you will engage in impactful work that contributes positively on a global scale. Our mission is to empower our customers to enhance health, safety, and environmental standards. We equip our teams with essential resources to achieve personal career aspirations while advancing scientific research and development for transformative therapies. With clinical trials conducted across numerous countries and continuous innovation in clinical research frameworks through our PPD clinical research portfolio, our efforts encompass laboratory, digital, and decentralized clinical trial services. Your commitment to delivering quality and precision will enhance health outcomes that communities rely on today and in the future.

Overview of the PPD FSP Solution:

PPD's Functional Service Provider division collaborates with clients, acting as an extension of our PPD team to support critical functions. We address customer needs comprehensively, enabling them to achieve more with fewer resources while maintaining an unwavering commitment to quality. Our top-tier talent is deployed across all engagement models, ensuring they are exceptionally trained, rigorously supported, and technologically equipped to assist clients in managing capacity and establishing successful programs.

Key Responsibilities:

  • Oversee the complete supply chain for complex global clinical trials.
  • Ensure compliance with company and client requirements throughout project/study activities.
  • Mentor and provide ongoing support to junior team members.
  • Serve as the primary contact and escalation point for assigned clients.
  • Offer consultation services and develop/update client-specific manuals.
  • Build and maintain strong client relationships.

A Typical Day:

  • Formulate study-specific plans for each assigned project.
  • Collaborate with internal teams to coordinate efforts, provide recommendations, and update project reports.
  • Integrate all clinical supplies activities into the supply chain to support project logistics and compliance with GxP standards.
  • Engage in ongoing training regarding new regulations.
  • Participate in the bidding process.
  • Represent the department at meetings, strategic projects, and initiatives as required.
  • Lead or participate in process improvement initiatives and support the implementation of new processes.
  • Utilize existing tools while continuously seeking improvement opportunities.
  • Advise clients on optimal strategies for managing clinical trials.
  • Establish a robust internal and external network.
  • May serve as a backup for the functional manager.

Qualifications for Success:

Education:

  • Bachelor's degree or equivalent relevant qualifications, with substantial experience (approximately 8+ years) that equips you with the necessary knowledge and skills for the role.

Skills & Experience:

  • Proficient in English with strong written and verbal communication skills.
  • Exceptional interpersonal, planning, organizational, problem-solving, and decision-making abilities.
  • Demonstrated leadership and team-building capabilities.
  • Strong proficiency in Microsoft Office suite.
  • Customer-focused with meticulous attention to detail.
  • Able to work effectively in a team environment as well as independently.
  • Comprehensive understanding of clinical supply operations.
  • Proven ability in client relationship management and third-party interactions.
  • Excellent customer service skills, maintaining high standards of quality and excellence.
  • Strong skills in bid preparation and defense.
  • Effective presentation skills with a proven track record of representing the department.