Desktop & Depot Service Technician
3 weeks ago
About the Role:
The successful candidate will provide exceptional technical support to clients in a fast-paced, dynamic environment. Key responsibilities include providing workstation software break fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, and IT service management updates. In addition, you will be responsible for managing the orderly storage of equipment within the client build center (depot) and performing necessary tasks related to request fulfillment and device refreshes based on provided processes and tooling.
Key Skills:
- Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires.
- Knowledge of PC imaging.
- Experience with change management and incident management.
- Familiarity with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiperol.
What We Offer:
A competitive salary of $55,000 - $70,000 per year, depending on qualifications and experience. A wide range of benefits including ongoing learning and development opportunities, a supportive environment for career advancement, and a chance to work with a reputable company like VSO.
Why Join Us?
VSO is a leading provider of hybrid cloud and managed services. We are committed to delivering high-quality services to our clients and providing a supportive environment for our employees. As a member of our team, you will have access to ongoing learning and development opportunities, a competitive salary, and a wide range of benefits.
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