Customer Service Ambassador

2 weeks ago


Milwaukee, Wisconsin, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full time

Company Overview

Park Place Hospitality LLC - Hilton Garden Inn Milwaukee is a dynamic hospitality company dedicated to providing exceptional guest experiences. Our team is passionate about delivering top-notch service and creating memorable moments for our guests.

Salary

The hourly pay for this position is $15, offering a competitive rate in the Milwaukee, WI area.

Job Description

As a Guest Service Agent at Park Place Hospitality LLC - Hilton Garden Inn Milwaukee, you will be the face of our hotel, responsible for warmly welcoming guests upon arrival, assisting with check-in and check-out processes, and ensuring guests are well-informed about hotel services and local attractions.

Key responsibilities include handling financial transactions with precision, addressing guest inquiries and concerns promptly and efficiently, and utilizing your knowledge of hotel amenities to upsell and enhance the guest's stay.

Additionally, you will be responsible for closing out the day's financials accurately.

Required Skills and Qualifications

  • Communication Skills: Strong communication skills in English are essential for effectively interacting with guests and team members.
  • Computer Skills: Above-average computer skills are necessary to navigate various systems efficiently, along with adept typing and 10-key skills for accurate data entry.
  • Physical Endurance: The ability to stand for up to 8 hours at a time demonstrates your physical endurance for this role.

Benefits

We offer a comprehensive benefits package, including Medical, Dental, Vision, 401(k), and Employee Discounts.

Other Opportunities

This position offers a chance to grow in the hospitality industry and be part of a supportive team that values your contributions.



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