Technical Resource Engineer

4 weeks ago


Portland, Oregon, United States U.S. Pipe 2024 Full time
Water Infrastructure Expert - Customer Support

U.S. Pipe is seeking a highly skilled Water Infrastructure Expert to join our team. As a Technical Resource Engineer, you will be responsible for providing expert technical support to customers, ensuring the successful installation and operation of our water treatment solutions.

Key Responsibilities:

  • Provide technical guidance to customers on the proper application, assembly, and installation of our water treatment products.
  • Collaborate with sales staff to drive specification inclusion and product promotion.
  • Conduct field investigations to identify and resolve customer complaints related to product performance.
  • Develop and implement solutions to minimize customer work stoppage and ensure customer satisfaction.

Requirements:

  • Bachelor's degree in Engineering (Civil or Mechanical preferred).
  • Waterworks or Public Utilities experience preferred.
  • Excellent problem-solving skills and ability to communicate complex technical information to non-technical stakeholders.

About U.S. Pipe:

U.S. Pipe is a leading provider of water and wastewater products, with a rich history of innovation and customer satisfaction. We offer a comprehensive benefits package, opportunities for career growth, and a collaborative work environment.



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