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Solutions Engineer

4 weeks ago

Portland, Oregon, United States Auctane Full time
About the Role

An Auctane Solutions Engineer is a seasoned technical sales professional who works closely with clients to identify their needs and develop customized business solutions using Auctane's products and services. With a strong understanding of the small parcel shipping industry, they design and present solutions that meet the client's business, logistics, and IT environment requirements.

The Solutions Engineer plays a vital role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions clients may have. They are the bridge between the sales teams and product teams, ensuring that clients have the best possible experience with the company's products and services.

Key Responsibilities
  • Develop logistical, operational, and technical solutions for both internal sales teams and clients.
  • Leverage the 'ShipMatch' process to match clients to both the proper technology and mix of carriers to meet the client's needs.
  • Build and deliver customized analysis and proposals to drive customers to adopt Auctane technology and shipping solutions quicker.
  • Demonstrate a master level of understanding of Auctane and partner technology solutions.
  • Clearly articulate, both written and verbally, the key value propositions of the solution.
  • Deliver product demonstrations tailored to the prospect's defined needs.
  • Analyze and present shipping data to meet client's expressed needs.
  • Maintain a close working relationship with the Product and Engineering teams to fully understand changes to the platforms and carrier agreements and offerings.
Requirements
  • Bachelor's degree preferred or equivalent work experience.
  • Three or more (3+) years of technical selling experience preferred.
  • Three or more (3+) years of shipping/eCommerce industry experience preferred.
  • API and application development skills preferred.
  • Ability to use Excell/Google sheets at a strong level preferred.
What We Offer
  • Discount on your personal shipment orders via and GlobalPost.
  • Charitable donation matching.
  • Volunteer day.
  • Referral Fee.
  • Great work-life balance.
  • A cross-cultural atmosphere.
  • Internal and external training.
  • 10 paid days off for U.S. holidays throughout the year.
  • Health and Wellness benefits.