Customer Service Representative

4 weeks ago


Eureka, United States Maxcess International Full time
Customer Service Representative

We are seeking an experienced Customer Service Representative to join our team at Maxcess International. As the face of our company, you will be responsible for managing customer interactions, resolving issues, and providing exceptional service.

Key Responsibilities:
  • Manage customer inquiries and concerns in a timely and professional manner
  • Configure and process customer orders, ensuring accuracy and efficiency
  • Provide product recommendations based on customer needs and technical requirements
  • Collaborate with internal teams to meet customer expectations and drive revenue growth
  • Monitor and report on customer satisfaction and feedback
Requirements:
  • Bachelor's degree in business, sales, or engineering, or equivalent experience
  • Minimum two years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Maxcess International is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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