IT Infrastructure Specialist

1 month ago


Pittsburgh, Pennsylvania, United States Insight Global Full time

Key Responsibilities:

Insight Global is seeking an IT support specialist to join their Production Services team for a leading financial services client. The successful candidate will be responsible for responding to alerts and escalations, troubleshooting negatively trending dashboards and stuck processing, and resolving DNS permission issues for file system permissions.

Requirements:

  • 3-5 years of experience in Office 365 support
  • Recent experience with Exchange 2016 or 2019 configuration or on-prem experience
  • Strong customer service skills
  • TLS email encryption experience

Preferred Qualifications:

  • ServiceNow experience
  • Certifications in O365 or Azure
  • Knowledge of the SPF framework
  • Linux or Symphony experience


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