Ice Cream Shop Sales Associate

2 months ago


Marquette, Michigan, United States Dairy Farmers of America Full time
Job Summary

We are seeking a highly motivated and customer-focused Ice Cream Shop Clerk to join our team at Dairy Farmers of America. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to drive sales and customer satisfaction.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as needed.
  • Point of Sale Operations: Process customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficiently.
  • Inventory Management: Acquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right products. Handle customer complaints and concerns professionally and escalate issues to the store manager if necessary.
  • Store Maintenance: Stock, rotate, and organize shelves and displays; ensure that products are properly labeled and priced. Keep store looking clean and organized; perform daily assigned cleaning jobs.
  • Inventory Control: Help monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts.
  • Security and Safety: Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or management.

Requirements: Must be 18 or older. Starting pay $13.50 per hour.



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